Some items ship direct from one of Bob's curated vendor partners. Shipping fees are included in the price for these products. Vendor Direct items are shipped via FedEx Ground Shipping typically within 3 to 7 days, and are not available for Pickup. An email with FedEx tracking information is sent once the order ships. Some do-it-yourself assembly may be required for Vendor Direct items. Look for the Shipping Included badge or browse all Shipping Included products here.

There is no additional fee for Vendor Direct shipping. I believe in making things simple and easy, so I've included the cost of shipping in the price of the Vendor Direct items.

No. Vendor Direct Ship items always ship via FedEx Ground Shipping, direct from the vendor, and are not available for Pickup.

Vendor Direct items can be shipped nearly anywhere within the contiguous United States (sorry, Alaska and Hawaii!). 

You will receive an email from Bob's Discount Furniture to update you that the merchandise has shipped and we will provide you with the FedEx tracking number.

FedEx will drop your purchase at your door. No signature is required, so you do not need to be home to accept delivery.

If your Vendor Direct item is damaged upon receipt, please call our Web Support line at 860-474-1000. A Customer Support agent will work with you to return the damaged product via FedEx. We will then arrange a new shipment of a replacement product.

You will see a "Shipping Included" badge on the product pages of items that ship Vendor Direct.

No. Vendor Direct items are viewable online only. You can purchase Vendor Direct items online and in-store.

Yes. Even though Vendor Direct items are not displayed in our showrooms, you are still able to order them in-store.