Have questions? Well, I have answers to some of the most frequently asked questions. I'm just a helpful kind of guy!
Most Frequently Asked Questions
Unfortunately our delivery teams cannot remove old furniture except for the mattress and foundation.
Also our delivery teams cannot remove old bedding for mattresses shipped via FedEx under the Bob's Value Express program
We recommend that you call your city or town to determine the best method of disposal, or search out a local charity that may be able to pick up your furniture and benefit from its reuse.
Finding the perfect piece
For your convenience, we offer you a "Price Protection" plan to assist with your furniture purchase. This program locks the price of the furniture for up to one full year at no cost to you, and we do not charge interest or fees even if the price of the furniture goes up. All you need to do is make equal monthly payments for up to one year. Once you have fully paid for your purchase, you will be ready to take delivery.
However, since our Price Protection Plan does not have your order specifically set aside like in a layaway plan, we ask that you give us 30-days notice prior to your wanting delivery (or pickup) so that our merchandising team can get your order ready for you. While we ask for 30-days notice, we will be able to get to you much sooner in most cases.
We also offer AcceptanceNow at many of our stores (not available in NJ & WI). AcceptanceNow is a great way to build your credit and get some great new furniture in your home. Contact a Store Location near you to learn more.