Don’t let damage get you down… We’ve got you covered with Goof Proof.
How to report an incident
Bob's Goof Proof serviced by Uniters covers you for 5 full years for all stains and most accidental and unexpected damage that occur from a single incident.*
Goof Proof has you covered for accidental stains & damage*
Questions about adding Goof?
Call 860-812-1111 or chat with an expert today!
- Accidental stain attributed to a single incident
- Mark from an ink pen, crayon or permanent marker up to 6” in length
- Rips, tears, and puncture
- Burn, singe, or heat mark
- Dye transfer
- Fading caused by light or sun exposure
- Accidental stain attributed to a single incident
- Scratch, gouge, chip, puncture, or dent that penetrates the surface to reveal the substrate beneath the finish
- Liquid mark or water ring
- Burn, singe, or heat mark
- Breakage of glass or mirror
- Fading caused by light or sun exposure
- Breakage of lamps
- Damage to electrical switch or cord
- Stains
- Tears to lamp shades
- Accidental stain attributed to a single incident
- Stain from gum
- Accidental stains attributed to a single incident
- Accidental rip, tear, burn, and accidental surface damages that penetrate the finish
- Breakage of frames, and mechanisms
- Umbrella lighting systems and umbrellas
- Structural or component failure
- Broken zipper or button
- Breakage of mechanisms including sleeper mechanisms, reclining mechanisms, lifting mechanisms, heating mechanisms and, vibrating mechanisms
- Breakage of steel frames and welding
- Failure of integral electrical components including wiring, motors, and remote-control devices
- Damage caused by power surges
- Junction box failure
Wait, there’s more!
- Structural or operational failure of components such as cracking or breaking of wood frames, breakage of furniture legs, mechanisms, springs, motors, welds, bases, electrical components, and handles necessary to the operation of the item
- Seam and stitching separation
- Broken drawer glide, knob, or pulls
- Broken zipper or button
- Loss of silvering of a mirror
- Single incident pet damage on indoor furniture
Here are a few exceptions that are not covered*
Certain stains, odors, and general wear & tear:
- Accumulation (a buildup of multiple stains or damages that have occurred over time and cannot be attributed to a single incident).
- Anything reported after 60 days of discovery
- Wear and Tear (the expected decline in condition through normal daily usage).
- Odors
- Loss of resiliency
- Damage caused by misuse (such as jumping on furniture)
- Abuse
- Damage covered by a Homeowner’s Policy
- Using cleaning products not approved by the manufacturer or administrator
Issues caused by misuse or the manufacturer:
Bob’s Goof Proof pricing
(Amounts based on subtotal)
Order Subtotal | Goof Proof Fee |
---|---|
$0 - $299.99 | $39.99 |
$300 - $399.99 | $49.99 |
$400 - $599.99 | $69.99 |
$600 - $999.99 | $99.99 |
$1,000 - $1,299.99 | $149.99 |
$1,300 - $1,499.99 | $199.99 |
$1,500 - $1,999.99 | $249.99 |
$2,000 - $2,499.99 | $299.99 |
$2,500 - $2,999.99 | $349.99 |
$3,000 - $3,999.99 | $449.99 |
$4,000 - $4,999.99 | $499.99 |
$5,000 - $7,999.99 | $599.99 |
$8,000 - $20,000 | $699.99 |
For Guardian:
Protection plans issued prior to April 2025 are provided by CNA Warranty Services, Inc. or one of its affiliates and administered by Guardian Protection Products Inc.
Hickory, NC | http://GuardianProducts.com | LC-GDBSTAINSBB 05/2022
For Uniters:
*Protection plans issued after April 2025 are provided by Uniters, all claims must be reported within 60 days of discovery. Some exclusions apply. See protection plan terms and conditions for details. You'll receive a copy of your protection plan documents via the email address that you provided at the time of purchase. You may also view your documents online by visiting https://www.mybobs.com/goof and clicking on "File A Goof Claim". If you have any questions, please contact Uniters at (877) 358-3308.
** Breakdown is covered after the manufacturer's warranty has expired.