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Delivery Information

Bob’s Shipping & Delivery

Want to know more about my delivery options? Well, you've landed on the right page!

Fact: There is no such thing as ‘free’ delivery. Everything has a cost behind it and because I don’t believe in phony gimmicks such as free delivery, I charge a reasonable fee for delivery based on the value of your order. I’ve included the price of delivery in some of my items that are designated “Direct Ship.”

Bobtastic Delivery Experience

BOBtastic Delivery Options

From I don’t want to lift a finger, white glove delivery to quick pickup, I’ve got the perfect delivery option to fit your needs.

Pickup at select stores and locations after your merchandise is transferred from the warehouse. Assembly required. Direct Ship items do not qualify for pickup.

Your Pickup Location

Find your nearest pickup location here.

What You Need to Bring

You need to have a vehicle capable of safely transporting your furniture. Please bring ID, sales order, vehicle packing material, padding, and rope.

Loading Assistance

Our warehouse personnel will assist you in loading your vehicle. But you are responsible for securing the merchandise to your vehicle.

Merchandise Transfer

Please allow 4 to 10 days for us to transfer the items in your order from the warehouse to your selected pickup store or location.

Assembly Required

Since items will be in factory packaging, some merchandise will require assembly.

Delivery right inside the front door of your home. Unpacking and assembly required.

Right Inside the Door

We’ll bring your delivery inside the front door of your home.

Assembly Required

Since items will be in factory packaging, some merchandise will require assembly.

Signature Required

A signature from someone 18 years or older will be required on the delivery receipt.

Report Damage Promptly

You must notify Bob’s Discount Furniture about any concealed damage by calling 860-474-1000 or 800-569-1284 within 24 hours of delivery.

Delivered in the Box

You’ll need to open the merchandise, bring it to your room of choice, assemble it, and discard all packaging materials.

Pricing

Order Subtotal
Delivery Fee
Up to $399.99
$29.99
$400-$599.99
$59.99
$600-$1299.99
$89.99
$1300 & up
$129.99

Full-service delivery to your room of choice, unpacking, assembly, trash removal and more.

Just sit back and let us do all the heavy lifting.

BOBtastic Reminders

BOBtastic Reminders

We'll text or call to confirm your delivery time and let you know when your furniture is on its way.

BOBtastic Inspection

BOBtastic Inspection

We’ll thoroughly look over your new furniture, plus clean and correct any minor defects.

BOBtastic Delivery

BOBtastic Delivery

Delivery to the room of your choice. My handy delivery tracker provides real-time arrive estimates. A signature from someone 18 years or older will be required.

BOBtastic Demonstration

BOBtastic Demonstration

We’ll show you all the fun features of your new furniture and teach you how to use it!

BOBtastic Assembly

BOBtastic Assembly

We’ll professionally unpack and assemble your new furniture and put it exactly where you want it.

BOBtastic Cleanup

BOBtastic Cleanup

We’ll remove all packaging materials and put them back on the truck for recycling & disposal. If we’re delivering a new mattress or foundation, we’ll haul away your old mattress or foundation (as long as it’s safe & sanitary to do so).

Pricing

Order Subtotal
Delivery Fee
Up to $399.99
$59.99
$400-$599.99
$89.99
$600-$999.99
$119.99
$1000-$1299.99
$149.99
$1300-$1499.99
$179.99
$1500-$1699.99
$199.99
$1700-$1999.99
$229.99
$2000-$2299.99
$259.99
$2300-$2599.99
$289.99
$2600-$2899.99
$309.99
$2900 & up
$329.99

What to Expect

I put together a handy checklist that describes all the benefits of my hassle-free BOBtastic White Glove Delivery.

Checklist Image Download our Delivery Checklist

BOBtastic White Glove Delivery

Full-service delivery to your room of choice, unpacking, assembly, trash removal and more.

Just sit back and let us do all the heavy lifting.

See details & pricing >

BOBtastic Threshold Delivery

Delivery right inside the front door of your home. Unpacking and assembly required.

See details & pricing >

BOBtastic Pickup

Pickup at select stores and locations after your merchandise is transferred from the warehouse. Assembly required. Direct Ship items do not qualify for pickup.

See details >
BOB's Value Express

Bob’s Value Express

Parcel delivery via FedEx for select products. Value Express items ship via FedEx when purchased alone or in combination with each other.

See details & pricing >
Direct Ship

Direct Ship

Some Value Express products feature Direct Shipping from the manufacturer. Shipping fees are included in the price for these products.

See details >
BOB's Gift Card Delivery

Bob’s Gift Card Delivery

Buying a gift card? Yay! You’ll be happy to know our gift cards ship FREE via USPS Ground Shipping!

See details >
BOB's Value Express

Bob’s Value Express

Parcel delivery via FedEx for select products. Value Express items ship via FedEx when purchased alone or in combination with each other. Just look for the Value Express logo. Bob's Value Express items typically ship within 5 - 7 business days of purchase. A Bob's representative will call within 24 hours of placing an order to provide FedEx delivery information. Please note: if purchased along with furniture that is not eligible for Value Express shipping, all of your items will ship via BOBtastic Delivery Experience.

We have 6 Value Express flat rates:
$4.99, $9.99, $19.99, $29.99, $39.99 & $59.99

Mattresses shipped via Bob's Value Express feature state-of-the-art packaging and require special setup that's super easy and fun! Mattresses shipped via FedEx do NOT qualify for removal of old mattress and foundation.

Direct Ship

Direct Ship

Some Value Express products feature Direct Shipping from the manufacturer. Shipping fees are included in the price for these products. Direct Ship products are delivered via FedEx, typically within 5-7 days, and are not available for pickup. An email with FedEx tracking information is sent once the order ships. Some assembly may be required for Direct Ship items. Look for the Shipping Included badge or browse all Shipping Included products here.

Direct Ship mattresses feature state-of-the-art packaging and require a special setup that's super easy and fun! Mattresses shipped via FedEx do NOT qualify for removal of old mattress and foundation.

For additional information, view our Direct Ship FAQ's.

BOB's Gift Card Delivery

Bob’s Gift Card Delivery

Buying a gift card? Yay! You’ll be happy to know our gift cards ship FREE via USPS Ground Shipping! Need it faster? You can also choose FedEx 2-Day Shipping for $9.95 during checkout.

Redeemable in store and Online, it's the perfect gift for holidays, birthdays, graduations, weddings, housewarmings or any occasion! Please note: gift cards are not eligible for pickup when purchased Online and gift cards must be ordered separately from regular items Online.

Please see Gift Card Terms & Conditions.

 

Track your BOBtastic Delivery

Your time matters to us! Make the most of your delivery day with my handy delivery tracker.

Track Your Delivery

Delivery Resources

Still have questions? We’re here to help.


Delivery & Pickup FAQ’s >

Or call 1-860-474-1000 or 1-800-569-1284