I was delivered the incorrect couch when I originally received it for delivery. I spoke with customer service who were about to send the same exact piece that was already incorrectly delivered. I noticed the their mistake and had the correct couch confirmed for delivery. Today when I got my piece de...

I bought this sectional in 2022, and the fabric started pilling and wearing out within months. Bob’s replaced it in September 2023, but the replacement has done the same thing — the fabric looks fuzzy, worn, and cheap again after 1 year. I take good care of my furniture and expected it to last, but ...

We bought this coach and at first it was great. But it wears horribly. The fabric pills and it is not covered by the warranty they sell you. The back cushions become very misshaped and look awful. Do not buy. Worst purchase we have ever made.

#SweepstakesEntry First off, this is my 3rd couch purchase with Bob’s because it never fails me. Almost everyone in my family has gotten their couches from there hence, and it’s never failed me. Secondly, I deeply appreciate the salesperson Ken for taking the amount of time he did to find what the r...

I am ABSOLUTELY in love with this purchase and I am not alone! All who have visited me since it arrived have had nothing but compliments, and I told them where I purchased it! I even mentioned other items to a friend of mine who is in the market for a furniture piece. From start to finish, I could n...