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Mattress Foundation

foundation image 0

Low Profile

About half the height of the standard foundation, allowing your sleep set to stay lower to the floor.

foundation image 1

Split Standard

This 9" foundation is the most popular choice, pairs well with most beds and has the added benefit of easy move-in.

foundation image 2

Split Low Profile

About the half the height of the standard foundation, with the added benefit of easy move-in.

foundation image 3

Standard

This 9" foundation is the most popular choice and pairs well with most beds.

Bob's Value Express
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Queen 5-Sided Cooling Mattress Protector

Bob's Value Express
Queen 5-Sided Cooling Mattress Protector

Queen 5-Sided Cooling Mattress Protector

Reviews

Queen 5-Sided Cooling Mattress Protector

Queen 5-Sided Cooling Mattress Protector

Queen 5-Sided Cooling Mattress Protector

Reviews

As Bob says, always measure, to make sure it fits!

Mattress Foundation

foundation image 0

Low Profile

About half the height of the standard foundation, allowing your sleep set to stay lower to the floor.

foundation image 1

Split Standard

This 9" foundation is the most popular choice, pairs well with most beds and has the added benefit of easy move-in.

foundation image 2

Split Low Profile

About the half the height of the standard foundation, with the added benefit of easy move-in.

foundation image 3

Standard

This 9" foundation is the most popular choice and pairs well with most beds.

Shipping & Returns
Learn more about our warranty and shipping policies
Reviews & Questions
Fact: There is no such thing as 'free' delivery.

Everything has a cost behind it and because I don't believe in phony gimmicks such as free delivery, I charge a reasonable fee for delivery based on the value of your order.

Here are the options:

BOBtastic White Glove Delivery
Full-service delivery to your room of choice, unpacking, assembly, trash removal and more. 
Learn more
BOBtastic Threshold Delivery
We'll bring your delivery inside the front door of your home. You'll need to open the merchandise, assemble it, and discard all packing material. 
Learn more
Pickup
Pickup at select stores and locations after your merchandise is transferred from the warehouse. Assembly required. Direct Ship items do not qualify for pickup.
Learn more
Direct Ship
Some Value Express products feature Direct Shipping from the manufacturer. Shipping fees are included in the price for these products. Direct Ship products are delivered via FedEx, typically within 3 - 6 days, and are not available for pickup. Update: Shipping time may be affected. Some assembly may be required for Direct Ship items..
Learn more
Value Express
Parcel delivery is available via FedEx for select products. Value Express items ship via FedEx when purchased alone or in combination with each other. Just look for the value express logo to see if your item qualifies.
Learn more
Gift Card Delivery
Buying a gift card? Yay! You'll be happy to know our gift cards ship FREE via USPS. In a rush? You can also choose FedEx 2-Day Shipping for an additional $9.95.
Learn more

 

Cancellations, Returns and Refunds

It's the Bob's Way to be open, honest and clear! So here's our clear & simple refund and return policy.

You may cancel your order for a full refund at any time up until the day of delivery or pickup.

Standard shipping (FedEx/UPS) item(s) including orders shipped directly from our factories may be cancelled for a full refund at any time up until the item(s) ships.

Once you accept your furniture it cannot be returned with a few exceptions...

Unserviceable Factory Defects Within 1 Year

If an item has an unserviceable factory defect it will be replaced.

Accessory Items

Accessories may be returned for a full refund within 3 days of receipt provided they are in like-new condition. Accessories include but are not limited to: rugs, lamps, bed protectors, pillows and pillow protectors.

Standard Shipping (FedEx/UPS) – Including orders shipped directly from our factories

Merchandise that was shipped via FedEx/UPS may be returned for a full refund within 3 days of receipt minus the cost of return shipping.

Mattress Satisfaction Guarantee

Our goal is to do our best to ensure that you are happy with your mattress purchase. In the unlikely event that your mattress has a factory defect, we will replace it during the stated manufacturer’s warranty period.

 

We want you to be thrilled with its comfort! It’s common to experience an adjustment period with your new mattress. If you’re not happy after you’ve slept on it for 30 days then give us a shout! Call our Customer Care Center at 860-474-1000 or 800-569-1284.

 

You may arrange for a one time re-selection of the mattress only within 90 days of the original receipt date. We will charge or credit you for any difference in cost between the original and the re-selected mattress and you will be responsible for the delivery cost to exchange the mattresses. Foundations and adjustable bases are non-refundable, non-returnable, or exchangeable.


You may return your mattress within 90 days of the original receipt date and we will refund the purchase price minus the original delivery fee.


For any refund, except as otherwise noted, we will credit the same credit card account on which you charged the original transaction, or we will mail you a refund check from our Home Office within ten (10) business days if you made your payment by cash, check, traveler’s check, or money order. We can only issue checks to the person(s) listed as the sold to party on the original sales order. This section does not void your rights under any state law in the event of a late or nonconforming delivery.


Mismatched bedding sets purchased from the Outlet must be accepted as a set at the time of delivery. Once your mismatched bedding is accepted, all sales are final. No exchange, return, service or refund is allowed on mismatched bedding purchased from the Outlet.

Extended Deliveries

My Cancellations, Returns and Refunds policy differs for Extended Delivery orders. If your order is being delivered to Florida, please see my Extended Delivery FAQs page for more information.

Questions:

Email Me:

My Customer Care team will respond to your inquiry within 24 to 48 hours.

Call Me:

My professional Bob's Customer Care team is available to assist you in any way at 860-474-1000 or 800-569-1284.
Monday through Saturday from 6:30am to Midnight EST, and Sunday 10:30am to Midnight EST.

 

Queen 5-Sided Cooling Mattress Protector

Queen 5-Sided Cooling Mattress Protector

Fact: There is no such thing as 'free' delivery.

Everything has a cost behind it and because I don't believe in phony gimmicks such as free delivery, I charge a reasonable fee for delivery based on the value of your order.

Here are the options:

BOBtastic White Glove Delivery
Full-service delivery to your room of choice, unpacking, assembly, trash removal and more. 
Learn more
BOBtastic Threshold Delivery
We'll bring your delivery inside the front door of your home. You'll need to open the merchandise, assemble it, and discard all packing material. 
Learn more
Pickup
Pickup at select stores and locations after your merchandise is transferred from the warehouse. Assembly required. Direct Ship items do not qualify for pickup.
Learn more
Direct Ship
Some Value Express products feature Direct Shipping from the manufacturer. Shipping fees are included in the price for these products. Direct Ship products are delivered via FedEx, typically within 3 - 6 days, and are not available for pickup. Update: Shipping time may be affected. Some assembly may be required for Direct Ship items..
Learn more
Value Express
Parcel delivery is available via FedEx for select products. Value Express items ship via FedEx when purchased alone or in combination with each other. Just look for the value express logo to see if your item qualifies.
Learn more
Gift Card Delivery
Buying a gift card? Yay! You'll be happy to know our gift cards ship FREE via USPS. In a rush? You can also choose FedEx 2-Day Shipping for an additional $9.95.
Learn more

 

Cancellations, Returns and Refunds

It's the Bob's Way to be open, honest and clear! So here's our clear & simple refund and return policy.

You may cancel your order for a full refund at any time up until the day of delivery or pickup.

Standard shipping (FedEx/UPS) item(s) including orders shipped directly from our factories may be cancelled for a full refund at any time up until the item(s) ships.

Once you accept your furniture it cannot be returned with a few exceptions...

Unserviceable Factory Defects Within 1 Year

If an item has an unserviceable factory defect it will be replaced.

Accessory Items

Accessories may be returned for a full refund within 3 days of receipt provided they are in like-new condition. Accessories include but are not limited to: rugs, lamps, bed protectors, pillows and pillow protectors.

Standard Shipping (FedEx/UPS) – Including orders shipped directly from our factories

Merchandise that was shipped via FedEx/UPS may be returned for a full refund within 3 days of receipt minus the cost of return shipping.

Mattress Satisfaction Guarantee

Our goal is to do our best to ensure that you are happy with your mattress purchase. In the unlikely event that your mattress has a factory defect, we will replace it during the stated manufacturer’s warranty period.

 

We want you to be thrilled with its comfort! It’s common to experience an adjustment period with your new mattress. If you’re not happy after you’ve slept on it for 30 days then give us a shout! Call our Customer Care Center at 860-474-1000 or 800-569-1284.

 

You may arrange for a one time re-selection of the mattress only within 90 days of the original receipt date. We will charge or credit you for any difference in cost between the original and the re-selected mattress and you will be responsible for the delivery cost to exchange the mattresses. Foundations and adjustable bases are non-refundable, non-returnable, or exchangeable.


You may return your mattress within 90 days of the original receipt date and we will refund the purchase price minus the original delivery fee.


For any refund, except as otherwise noted, we will credit the same credit card account on which you charged the original transaction, or we will mail you a refund check from our Home Office within ten (10) business days if you made your payment by cash, check, traveler’s check, or money order. We can only issue checks to the person(s) listed as the sold to party on the original sales order. This section does not void your rights under any state law in the event of a late or nonconforming delivery.


Mismatched bedding sets purchased from the Outlet must be accepted as a set at the time of delivery. Once your mismatched bedding is accepted, all sales are final. No exchange, return, service or refund is allowed on mismatched bedding purchased from the Outlet.

Extended Deliveries

My Cancellations, Returns and Refunds policy differs for Extended Delivery orders. If your order is being delivered to Florida, please see my Extended Delivery FAQs page for more information.

Questions:

Email Me:

My Customer Care team will respond to your inquiry within 24 to 48 hours.

Call Me:

My professional Bob's Customer Care team is available to assist you in any way at 860-474-1000 or 800-569-1284.
Monday through Saturday from 6:30am to Midnight EST, and Sunday 10:30am to Midnight EST.

 

Visualize this product in your own space through our AR app!

Scan Your Space

You can scan the room where you would like to keep the furniture.

Place Your product

The app will show you a 3D version of the product to place in your room.

Share What You See

Take a picture of the product in your space and share it with your loved ones.

Scan the QR to download the app on your iOS or Android devices
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Learn More

Reviews

My Bob's Goof Proof Furniture Protection Plan

This is a plan summary. Click on the link below for the complete terms and conditions.


Bob’s Discount Furniture and Guardian Protection Products provide an unbeatable protection plan. My Goof Proof Protection Plan covers most accidental stains and many accidental damages to your furniture for five full years. Additionally, you will receive a Bob’s Furniture Care Kit as part of the deal. The kit includes two 8oz bottles of furniture care products for those “life happens” moments.

Covered accidental stains and damages:

Goof Proof non-mattress promo

Covered accidental stains and damages:

Fabric, Leather and Vinyl

  • All accidental stains (except caustic and corrosive materials):
  • Food & beverage stains (such as wine, juice, baby formula)
  • Cosmetics stains (such as makeup, nail polish, nail polish remover, lipstick and body lotions)
  • Bodily fluids from humans and pets
  • Ink, marker, and crayon stains
  • Grease, shoe polish, and grass & gum stains
  • Accidental rips, cuts, & burns, and motor breakage:
  • Rips, cuts, and punctures (unintentional damages from items such as pens, scissors, and knives)
  • Burns (such as cigarette, e-cigarette and irons)
  • Breakage of frames, springs, sleeper, reclining, inclining, heating & vibrating mechanisms after the manufacturer warranty has expired**
  • Breakdown or breakage of motors for motorized recliners and reclining furniture after the manufacturer warranty has expired limited to a single incident**

Wood & Hard Surface Furniture

  • All accidental stains (except caustic and corrosive substances)
  • Gouge, heat mark or any liquid ring
  • Chip, scratch, or breakage of glass, mirror components and loss of silvering on mirrors
  • Breakage of wood or other hard surface

Lamps

  • All accidental stains (except caustic and corrosive substances)
  • Tears to lamp shades
  • Breakage of lamp
  • Damage to switch or cord (USB port not included)

Area Rugs

  • Food & beverage stains
  • Cosmetic stains
  • Bodily fluids from humans and pets
  • Ink, marker, & crayon stains
  • Grease, shoe polish, grass, and gum stains

Covered accidental stains and damages:

Bob’s Goof Proof Pricing (amounts based on subtotal)

Order Subtotal Goof Proof Fee
Up to $299.99 $39.99
$300 - $399.99 $49.99
$400 - $599.99 $69.99
$600 - $999.99 $99.99
$1000 - $1299.99 $129.99
$1300 - $1499.99 $149.99
Order Subtotal Goof Proof Fee
$1500 - $1999.99 $199.99
$2000 - $2499.99 $249.99
$2500 - $2999.99 $299.99
$3000 - $4999.99 $349.99
$5000 - $20000 $399.99

Here are a few exceptions that are not covered*

Certain stains, odors, and general wear & tear:

  • Stains from corrosive materials that erode or strip the finish or color
  • Stains that build up over time (such as dirt or general soiling)
  • Fading or discoloration that happens over time (such as from hair products)
  • Odors resulting from stains
  • Multiple pet stains

Issues caused by misuse or the manufacturer:

  • Damage from misuse (such as jumping on furniture)
  • Defects not covered by Bob’s 1 Year Guarantee
  • Damage covered by homeowners or renters insurance or contractors working on your home
  • Scratches
  • Animal or pet damages (such as damage caused by beaks, claws, or jaws)
  • General dirt on rugs and burns on lamps


Accidental stains or damages?** Call Guardian Protection Products at 800-538-9500

Service requests must be reported within 30 days of accident. A specific cause of the accident must be reported.

You will recieve a copy of your protection plan documents via the email address that you provided to your purchase. You may also view your documents online by using GuardianProtects.com and clicking on the ‘My Plan Documents’ button. Please review the terms and conditions of your plan. If you have any questions, contact Guardian Customer Service at (800) 538 - 9500.

*Covered after the manufacturer’s warranty has expired.

**Some exclusions apply. All coverages are for accidental occurences from a single incident, not an accumulation or buildup of stains and damages. See protection plan terms and conditions for details. A copy of the plan is available for review at your furniture retail location.

Protection plans provided by CNA Warranty Service, Inc. or one of its a liates and administered by Guardian Protection Products Inc.

Hickory, NC | GuardianProducts.com | LC-GDBSTAINS 12/2017


Terms & Conditions

Mattress Feel

Dual

Can't agree on plush or firm? My dual feel option allows you to have it both ways – one side plush, one side firm.

Firm

The perfect combination of comfort and support for a good night's sleep.

Plush

Embrace a soft sleeping experience with my plush feel.

Need help now?

Call 1-860-474-1000 or 1-800-569-1284

Queen 5-Sided Cooling Mattress Protector $99.00

For a cooler, drier, cleaner sleep

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