The day it was delivered the delivery guys dropped both pieces from their shoulders to the ground before bringing it inside. After they left and I reclined there was a crunching noise. I called Bobs and spoke to someone who said they'd have it fixed right away but still dont have a date and now piec...

I love my couch. My salesperson Chris D was outstanding. Not pushy listened to what I was looking for & showed us exactly that. He is an asset to Bob’s. I would recommend Bob’s & especially Chris. Delivery personnel was just amazing. The original delivery crew & the second crew delivered a replaceme...

From the time we walked into Bob's, we experienced courteous and professional service. The sales rep was extremely knowledgeable and able to answer all our questions. We bought a sectional sofa and an a 3-person couch. They arrived exactly as promised and the delivery was flawless. We've been luxuri...

This couch is a dream. The adjustable headrest, especially while reclining in different positions, is a game-changer. No more propping up pillows behind our heads! The end recliners also have a quick-return button that resets the headrest and seatback to their original positions. Having the consoles...

Chaise came with broken motor. Also looks refurbished. They were going to send us a new chaise motor and make us wait over two months with the chaise being reclined and stuck. I had to call numerous times to have that canceled and get a brand new chaise part sent. Not worth the Money