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Mattress Foundation

foundation image 0

Low Profile

About half the height of the standard foundation, allowing your sleep set to stay lower to the floor.

foundation image 1

Split Standard

This 9" foundation is the most popular choice, pairs well with most beds and has the added benefit of easy move-in.

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Split Low Profile

About the half the height of the standard foundation, with the added benefit of easy move-in.

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Standard

This 9" foundation is the most popular choice and pairs well with most beds.

Delfina Natural Round Tufted Ottoman

$24999
Shipping Included

As Bob says, always measure, to make sure it fits!

Mattress Foundation

foundation image 0

Low Profile

About half the height of the standard foundation, allowing your sleep set to stay lower to the floor.

foundation image 1

Split Standard

This 9" foundation is the most popular choice, pairs well with most beds and has the added benefit of easy move-in.

foundation image 2

Split Low Profile

About the half the height of the standard foundation, with the added benefit of easy move-in.

foundation image 3

Standard

This 9" foundation is the most popular choice and pairs well with most beds.

Shipping & Returns
Learn more about our warranty and shipping policies
Reviews & Questions
Fact: There is no such thing as 'free' delivery.

Everything has a cost behind it and because I don't believe in phony gimmicks such as free delivery, I charge a reasonable fee for delivery based on the value of your order.

Here are the options:

BOBtastic White Glove Delivery
Full-service delivery to your room of choice, unpacking, assembly, trash removal and more. 
Learn more
BOBtastic Threshold Delivery
We'll bring your delivery inside the front door of your home. You'll need to open the merchandise, assemble it, and discard all packing material. 
Learn more
Pickup
Pickup at select stores and locations after your merchandise is transferred from the warehouse. Assembly required. Direct Ship items do not qualify for pickup.
Learn more
Direct Ship
Some Value Express products feature Direct Shipping from the manufacturer. Shipping fees are included in the price for these products. Direct Ship products are shipped via Fedex typically within 3 to 5 business days, and are not available for pickup. Update: Shipping time may be affected. Some assembly may be required for Direct Ship items..
Learn more
Value Express
Parcel delivery is available via FedEx for select products. Value Express items ship via FedEx when purchased alone or in combination with each other. Just look for the value express logo to see if your item qualifies.
Learn more
Gift Card Delivery
Buying a gift card? Yay! You'll be happy to know our gift cards ship FREE via USPS. In a rush? You can also choose FedEx 2-Day Shipping for an additional $9.95.
Learn more

Cancellations, Returns and Refunds

It's the Bob's Way to be open, honest and clear! So here's our clear & simple refund and return policy.

You may cancel your order for a full refund at any time up until the day of delivery or pickup.

Standard shipping (FedEx/UPS) item(s) including orders shipped directly from our factories may be cancelled for a full refund at any time up until the item(s) ships.

Once you accept your furniture it cannot be returned with a few exceptions...

Unserviceable Factory Defects Within 1 Year

If an item has an unserviceable factory defect it will be replaced.

Accessory Items

Accessories may be returned for a full refund within 3 days of receipt provided they are in like-new condition. Accessories include but are not limited to: rugs, lamps, bed protectors, pillows and pillow protectors.

Standard Shipping (FedEx/UPS) – Including orders shipped directly from our factories

Merchandise that was shipped via FedEx/UPS may be returned for a full refund within 3 days of receipt minus the cost of return shipping.

Mattress Satisfaction Guarantee

Our goal is to do our best to ensure that you are happy with your mattress purchase. In the unlikely event that your mattress has a factory defect, we will replace it during the stated manufacturer’s warranty period.

 

We want you to be thrilled with its comfort! It’s common to experience an adjustment period with your new mattress. If you’re not happy after you’ve slept on it for 30 days, then don't hesitate to contact us!

 

You may arrange for a one time re-selection of the mattress only within 90 days of the original receipt date. We will charge or credit you for any difference in cost between the original and the re-selected mattress and you will be responsible for the delivery cost to exchange the mattresses. Foundations and adjustable bases are non-refundable, non-returnable, or exchangeable.


You may return your mattress within 90 days of the original receipt date and we will refund the purchase price minus the original delivery fee.


For any refund, except as otherwise noted, we will credit the same credit card account on which you charged the original transaction, or we will mail you a refund check from our Home Office within ten (10) business days if you made your payment by cash, check, traveler’s check, or money order. We can only issue checks to the person(s) listed as the sold to party on the original sales order. This section does not void your rights under any state law in the event of a late or nonconforming delivery.


Mismatched bedding sets purchased from the Outlet must be accepted as a set at the time of delivery. Once your mismatched bedding is accepted, all sales are final. No exchange, return, service or refund is allowed on mismatched bedding purchased from the Outlet.


Questions:

Email Us:

My Customer Support team will respond to your inquiry within 24 to 48 hours.

Contact Us:

Contact us any way you choose!
Monday through Saturday from 6:30am to Midnight EST, and Sunday 10:30am to Midnight EST.

Reviews

Bob's Goof Proof serviced by Guardian covers you for 5 full years for all stains and most accidental and unexpected damage that occur from a single incident.*


Protection plans provided by CNA Warranty Service, Inc. or one of its affiliates, and administered by Guardian Protection Products, Inc. Hickory, NC (GuardianProducts.com)

Goof Proof has you covered for accidental stains & damage*

Goof Proof has you covered for accidental stains & damage*

Goof Proof has you covered for accidental stains & damage*

Fabric, Leather and Vinyl Furniture

Accidental rips, cuts, & burns, and motor breakage:

  • Rips, cuts, and punctures (unintentional damages from items such as pens, scissors, and knives).
  • Burns (such as cigarette, e-cigarette and irons).
  • Breakage or breakdown of damage of frames, springs, & sleeper, reclining, inclining, heating, and vibrating mechanisms (including motors, levers, connectors, handles, pull cords & remote control components)**
  • Breakdown of electronic components (such as cords, USB charging ports, & internal lighting)**

Accidental rips, cuts, & burns, and motor breakage:

  • Rips, cuts, and punctures (unintentional damages from items such as pens, scissors, and knives).
  • Burns (such as cigarette, e-cigarette and irons).
  • Breakage or breakdown of damage of frames, springs, & sleeper, reclining, inclining, heating, and vibrating mechanisms (including motors, levers, connectors, handles, pull cords & remote control components)**
  • Breakdown of electronic components (such as cords, USB charging ports, & internal lighting)**

Accidental rips, cuts, & burns, and motor breakage:

  • Rips, cuts, and punctures (unintentional damages from items such as pens, scissors, and knives).
  • Burns (such as cigarette, e-cigarette and irons).
  • Breakage or breakdown of damage of frames, springs, & sleeper, reclining, inclining, heating, and vibrating mechanisms (including motors, levers, connectors, handles, pull cords & remote control components)**
  • Breakdown of electronic components (such as cords, USB charging ports, & internal lighting)**

All stains (except caustic and corrosive materials):

  • Food & beverage stains (such as wine, juice, baby formula).
  • Cosmetics stains (such as makeup, nail polish, nail polish remover, lipstick and body lotions).
  • Bodily fluids from humans and pets.
  • Ink, marker, and crayon stains.
  • Grease, shoe polish, and grass & gum stains.
Wood & Hard
Surface Furniture
  • All stains (except caustic and corrosive substances).
  • Gouge, heat mark or any liquid ring.
  • Chip, scratch, or breakage of glass, mirror components and loss of silvering on mirrors.
  • Breakage or damage to wood or other hard surface.
  • Breakdown of wood & hard-surface furniture (including failure of mechanisms, motors, levers, drawer glides, tracks, & handles)**.
  • Breakdown of electronic components (such as cords, USB charging ports, & internal lighting)**.
Outdoor Furniture
  • All stains, rips, cuts, punctures, or burns to fabric or vinyl upholstered areas & umbrellas.
  • Breakage of glass on outdoor tables.
  • Breakage and breakdowns of frames and mechanisms, including structural defects to metal frames, such as warping and frame breakage/cracking, and separation of frame components**.
  • Breakdown of umbrella or umbrella mechanism**.
Area Rugs
  • Food & beverage stains.
  • Cosmetic stains.
  • Bodily fluids from humans and pets.
  • Ink, marker, & crayon stains.
  • Grease, shoe polish, grass, and gum stains.
Lamps
  • All stains (except caustic and corrosive substances).
  • Tears to lamp shades.
  • Breakage of lamp.
  • Damage to switch or cord (USB port not included).

How to report an incident

How to report an incident

How to report an incident

Here are a few exceptions that are not covered*

Certain stains, odors, and general wear & tear:

  • Stains from corrosive materials that erode or strip the finish or color.
  • Stains that build up over time (such as dirt or general soiling).
  • Fading or discoloration that happens over time (such as from hair products).
  • Odors resulting from stains.
  • Damage to fireplace inserts.
  • Seam separation, cracking & peeling of leather, & loss of foam resiliency.

Issues caused by misuse or the manufacturer:

  • Damage from misuse (such as jumping on furniture).
  • Defects not covered by Bob’s 1 Year Guarantee.
  • Damage covered by homeowners or renters insurance or contractors working on your home.
  • Scratches.
  • Animal or pet damages (such as damage caused by beaks, claws, or jaws).
  • General dirt on rugs and burns on lamps.

Bob’s Goof Proof pricing

(Amounts based on subtotal)

Order Subtotal

$0 - $299.99

$300 - $399.99

$400 - $599.99

$600 - $999.99

$1000 - $1299.99

$1300 - $1499.99

Goof Proof Fee

$39.99

$49.99

$69.99

$99.99

$149.99

$199.99

Order Subtotal

Order Subtotal

$1500 - $1999.99

$2000 - $2499.99

$2500 - $2999.99

$3000 - $4999.99

$5000 - $20000

Goof Proof Fee

Goof Proof Fee

$249.99

$299.99

$349.99

$399.99

$499.99

*All claims must be reported within 30 days of the incident. Some exclusions apply. See protection plan terms and conditions for details. A copy of the plan is available for review at a Bob’s store. You’ll receive a copy of your protection plan documents via the email address that you provided at the time of purchase. You may also view your documents online by visiting mybobs.com/goof-proof and clicking on “File A Goof Claim”. If you have any questions, please contact Guardian online or at (800) 538-9500.

** Covered after the manufacturer’s warranty has expired. Coverage for motors is limited to a single incident.

Protection plans provided by CNA Warranty Services, Inc. or one of its affiliates and administered by Guardian Protection Products Inc.

Hickory, NC | GuardianProducts.com | LC-GDBSTAINSBB 05/2022


Mattress Feel

Dual

Can't agree on plush or firm? My dual feel option allows you to have it both ways – one side plush, one side firm.

Firm

The perfect combination of comfort and support for a good night's sleep.

Plush

Embrace a soft sleeping experience with my plush feel.

Need help now?

Call 1-860-474-1000

Delfina Natural Round Tufted Ottoman $249.99

Elegant tufted design for a down-home price

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