The Bob-O-Pedic ZZZOOM mattress features a 15-year non pro-rated warranty. You can rest easy.
Try it for 30 nights. Return within 90 Days of delivery. Hassle-free returns with our Mattress Comfort Assurance Policy.
Our goal is to do our best to ensure that you are happy with your mattress purchase. In the unlikely event that your mattress has a factory defect, we will replace it during the stated manufacturer’s warranty period.
If you are unhappy with the comfort of your mattress after having slept on it for thirty (30) days, please call our Customer Care Center at 1-(800) 569-1284 within sixty (90) days of your delivery/pickup and one of our representatives will arrange for you to make a onetime re-selection on your mattress only. Foundations within the same manufacturer are not included in our comfort guarantee. We will charge or credit you for any price difference between the original and the re-selected mattresses. Credits will be issued based on the original method of payment via the guidelines stated above. We will charge you our prevailing re-delivery fee to cover the costs of delivery for the re-selected mattress and pick-up of the original mattress for any customer preference courtesy reselections. If you do not re-select another mattress, we will refund the full purchase price less our prevailing delivery fee if the original mattress was delivered.