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Heart of Bob's 2019 Q1
Heart of Bob's

Heart of Bob’s Mission Statement

To recognize and share the human stories of unselfish acts which exemplify The Bob’s Way and stand as a model of behavior to be admired and appreciated.

Amy Franz

Amy Franz

Amy Franz is my Information Technology Technician in Chicago, Illinois. As part of a motorcycle club that focuses on supporting the local military community, Amy opened her home on Thanksgiving to 100 veterans. Working with friends and family Amy provided a hot meal and a warm place to enjoy a special day to many in need. For her generosity and community giving, Amy is awarded This Heart of Bob’s.

Jeff Popovich

Jeff Popovich

Jeff Popovich is my Senior Loss Prevention Manager in Shorewood, Illinois. While many think of the world of loss prevention as keeping the property from being stolen, Jeff knows the most valuable asset at Bob’s are our people. When an associate was choking, Jeff performed the Heimlich maneuver to clear the airway. For his unwavering focus on the safety of our associates and his courage to take swift action, Jeff is awarded This Heart of Bob’s.

Osvaldo Ruiz

Osvaldo Ruiz

Osvaldo Ruiz is a Human Resources Generalist in my Shorewood Distribution Center. Watching how Osvaldo spends caring time with associates, it is quite evident that he puts his heart into his work. Whether it’s helping friends & families or building partnerships with organizations like Cornerstone Services that aids with job placement for those with special needs, Osvaldo is always there to listen with an empathizing ear. For his generosity of time and spirit, Osvaldo is awarded This Heart of Bob’s.

Melissa Ortins

Melissa Ortins

Melissa Ortins is my Store Manager in Manchester, New Hampshire. When Melissa decided to organize a fundraiser she not only rallied a group of her team members to participate in the Penguin Plunge she costumed them all and fully-engaged social media to advertise the event. Her team raised thousands for Special Olympics of New Hampshire. With a contagious smile and determination of purpose, Melissa is a true team leader. For her unwavering spirit and embodiment of Bob’s Core Values, Melissa is awarded This Heart of Bob’s.

Marianne Parker Brown

Marianne Parker Brown

Marianne Parker Brown is a Sales Associate in my Southington, Connecticut location. Marianne volunteers with Hands On Hartford hosting bingo every Wednesday at a local soup kitchen. Known as the "Bingo Lady", she supplies prizes for the winners every week. Marianne often rallies her team members in Southington CT, to help collect items for the homeless during the holiday season. Marianne's dedication has earned her the "Super Hero" award from Hands on Hartford. For her generosity and commitment to her community, Marianne is awarded This Heart of Bob’s.


Team Latham, New York

TEAM LATHAM, NY

The Heart of Bob’s was sighted in Latham, NY. Laurie DeWolf, Roger Livingston, and the entire store staff created a special holiday season for a Bob’s customer and their family. There wasn’t a dry eye in the house when Laurie read the card from a grateful family whose life was made a little easier by a group of caring people. For their unselfish acts of kindness and generosity, Team Latham is awarded this Heart of Bob’s.


Team Wilmington, Delaware

TEAM WILMINGTON, DE

The Heart of Bob’s is alive and well in Wilmington, Delaware. When this team learned about a former associate, who had left for serious medical reasons, was in need of a new bed that they couldn’t afford, the team went into action. With a spirit of giving from associates, managers, and even a customer they delivered what was needed. For their generosity and commitment to their community, Team Wilmington is awarded This Heart of Bob’s.


Bob’s Core Values

Honesty • Integrity • Transparency • Community • Safety • Diversity • Accountability • Fun


Past honorees