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Bob's Goof Proof

Accidents happen…We’ve got you covered with Goof Proof


File A Goof Claim

Bob's Goof Proof Furniture Protection Plan

Bob's Goof Proof serviced by Guardian covers you for 5 Full years for most accidental stains and many accidental damages that occur from a single incident.* Plus you get a Bob's Furniture Care Kit as part of the deal.


Products Covered

• Fabric, Leather and Vinyl Furniture
• Wood and Hard Surface Furniture
• Lamps
• Area Rugs

What's Included

The kit includes two 8-ounce bottles of furniture care products that will help clean up the little stuff?


How to file a claim

To file a claim with Guardian, click HERE or call 1-800-538-9500. All claims must be reported within 30 days of the incident.

Goof Proof has you covered for accidental stains & damage*
Fabric, Leather and Vinyl Furniture

All Accidental Stains (except caustic and corrosive materials):


• Food & beverage stains (such as wine, juice, baby formula)
• Cosmetics stains (such as makeup, nail polish, nail polish remover, lipstick and body lotions)
• Bodily fluids from humans and pets
• Ink, marker, and crayon stains
• Grease, shoe polish, and grass & gum stains

Accidental Rips, Cuts, & Burns, and Motor Breakage:

• Rips, cuts, and punctures (unintentional damages from items such as pens, scissors, and knives)
• Burns (such as cigarette, e-cigarette and irons)
• Breakage of frames, springs, sleeper, reclining, inclining, heating & vibrating mechanisms after the manufacturer warranty has expired**
• Breakdown or breakage of motors for motorized recliners and reclining furniture after the manufacturer warranty has expired limited to a single incident**

Wood and Hard Surface Furniture

• All accidental stains (except caustic and corrosive substances)
• Gouge, heat mark or any liquid ring
• Chip, scratch, or breakage of glass, mirror components and loss of silvering on mirrors
• Breakage of wood or other hard surface
Lamps

• All accidental stains (except caustic and corrosive substances)
• Tears to lamp shades
• Breakage of lamp
• Damage to switch or cord (USB port not included)

Area Rugs

• Food & beverage stains
• Cosmetic stains
• Bodily fluids from humans and pets
• Ink, marker, & crayon stains
• Grease, shoe polish, grass, and gum stains

Here are a few exceptions that are not covered*

Certain stains, odors, and general wear & tear:


• Stains from corrosive materials that erode or strip the finish or color
• Stains that build up over time (such as dirt or general soiling)
• Fading or discoloration that happens over time (such as from hair products)
• Odors resulting from stains

Issues caused by misuse or the manufacturer:


• Damage from misuse (such as jumping on furniture)
• Defects not covered by Bob’s 1 Year Guarantee
• Damage covered by homeowners or renters insurance or contractors working on your home
• Scratches
• Animal or pet damages (such as damage caused by beaks, claws, or jaws)
• General dirt on rugs and burns on lamps

* All claims must be reported within 30 days of the incident. You must report a specific cause of the incident. Some exclusions apply. See protection plan terms and conditions for details. A copy of the plan is available for review at a Bob’s store. You’ll receive a copy of your protection plan documents via the email address that you provided at the time of purchase. You may also view your documents online by clicking “File A Goof Claim”. If you have any questions, please contact Guardian online or at (800) 538-9500.

** Covered after the manufacturer’s warranty has expired. Coverage for motors is limited to a single incident. | LC-GDBSTAINSM 08/2019


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