{"id":7252,"date":"2024-05-02T15:50:38","date_gmt":"2024-05-02T19:50:38","guid":{"rendered":"https:\/\/blog.mybobs.com\/?p=7252"},"modified":"2025-04-03T10:28:30","modified_gmt":"2025-04-03T14:28:30","slug":"bobs-discount-furniture-recognized-by-usa-today-as-a-customer-service-champion","status":"publish","type":"post","link":"https:\/\/www.mybobs.com\/blog\/bobs-discount-furniture-recognized-by-usa-today-as-a-customer-service-champion\/","title":{"rendered":"Bob&#8217;s Discount Furniture Recognized by USA Today as a Customer Service Champion"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7252\" class=\"elementor elementor-7252\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe23cb8 e-flex e-con-boxed e-con e-parent\" data-id=\"fe23cb8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b1ea6b elementor-widget elementor-widget-text-editor\" data-id=\"0b1ea6b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>MANCHESTER, Connecticut \u2013 May 2, 2024 \u2013\u00a0<a href=\"https:\/\/www.mybobs.com\/\">Bob\u2019s Discount Furniture<\/a>, one of the fastest growing omni-channel furniture retailers in the country, has been recognized by USA Today as a Customer Service Champion under the InStore: Household and General Retail industry category. Bob\u2019s was included on the national list of companies who excel in delivering the best customer experience and provide useful guidance to consumers on their shopping journeys.<\/p><p>\u00a0<\/p><p><a href=\"https:\/\/www.usatoday.com\/\">USA Today<\/a>\u00a0and\u00a0<a href=\"https:\/\/plant-a.com\/\">Plant-A Insights Group<\/a>\u00a0conducted one of the largest independent customer experience studies in the U.S. Over 33,000 consumers responded with feedback on 519,000 businesses and providers that they interacted with in the past three years, reviewing overall customer experience and quality of service delivery across seven key categories they value. In addition to respondents\u2019 evaluations, Plant-A analyzed publicly available data, customer online reviews, and published articles.<\/p><p>\u00a0<\/p><p>\u201cIt is a great honor to see our commitment to exceptional customer service recognized by our guests on a national level. The recognition by USA Today and Plant-A reflects our unwavering commitment to placing\u00a0our customers first in all that we do and the loyalty our customers place in us every day,\u201d said Ramesh Murthy, Executive Vice President, Operations. \u201cWe strive to deliver unparalleled customer service and to continually\u00a0exceed expectations as we cultivate trusting relationships with our valued customers.\u201d<\/p><p>For the full list of customer service champions recognized by USA Today, read more\u00a0<a href=\"https:\/\/www.usatoday.com\/story\/money\/2024\/04\/10\/top-customer-service-plant-a\/73194082007\/\">here<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b4f5e9a e-flex e-con-boxed e-con e-parent\" data-id=\"b4f5e9a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36438f5 elementor-widget elementor-widget-image\" data-id=\"36438f5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.mybobs.com\/blog\/wp-content\/uploads\/2024\/05\/USATODAYCSCHAMPS_V2-1024x1024.png\" class=\"attachment-large size-large wp-image-7290\" alt=\"\" srcset=\"https:\/\/www.mybobs.com\/blog\/wp-content\/uploads\/2024\/05\/USATODAYCSCHAMPS_V2-1024x1024.png 1024w, https:\/\/www.mybobs.com\/blog\/wp-content\/uploads\/2024\/05\/USATODAYCSCHAMPS_V2-300x300.png 300w, https:\/\/www.mybobs.com\/blog\/wp-content\/uploads\/2024\/05\/USATODAYCSCHAMPS_V2-150x150.png 150w, https:\/\/www.mybobs.com\/blog\/wp-content\/uploads\/2024\/05\/USATODAYCSCHAMPS_V2-768x768.png 768w, https:\/\/www.mybobs.com\/blog\/wp-content\/uploads\/2024\/05\/USATODAYCSCHAMPS_V2-60x60.png 60w, https:\/\/www.mybobs.com\/blog\/wp-content\/uploads\/2024\/05\/USATODAYCSCHAMPS_V2-360x360.png 360w, https:\/\/www.mybobs.com\/blog\/wp-content\/uploads\/2024\/05\/USATODAYCSCHAMPS_V2.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e50706 e-flex e-con-boxed e-con e-parent\" data-id=\"4e50706\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-424c5fd elementor-widget elementor-widget-text-editor\" data-id=\"424c5fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><u>About Bob\u2019s Discount Furniture<\/u><\/b><\/p><p>Founded in 1991, Bob\u2019s Discount Furniture is one of the fastest growing furniture retailers in the country. Keeping true to its founding principle that everyone deserves quality furniture, Bob\u2019s provides unsurpassed value with honesty and integrity. Through all the work that happens behind the scenes, Bob\u2019s engineers this value, offering its discount on a wide variety of stylish, quality furnishings, mattresses, and home accents. The company also offers a unique and enjoyable shopping experience, featuring cafes in each store with complimentary gourmet coffee, ice cream, cookies, and candy.\u00a0\u00a0<\/p><p>With 173 furniture stores across 24 states, the Manchester, Connecticut-based company has become the 8th-largest U.S. furniture chain according to <i>Furniture Today<\/i>. The company is also recognized by Plant-A Research Group and Newsweek as one of America\u2019s Greatest Workplaces; America\u2019s Greatest Workplaces for Diversity; and America\u2019s Greatest Workplaces for Parents and Families. In addition, Bob\u2019s was recognized by\u00a0<i>USA Today<\/i>\u00a0and Plant-A Research Group in their America\u2019s Customer Service Champions list.<\/p><p>Bob\u2019s is committed to supporting local communities through a variety of charitable giving efforts. Bob\u2019s Discount Furniture Charitable Foundation has anchored the company\u2019s philanthropic work for more than 20 years. Additionally, the Bob\u2019s Outreach program was created as a separate entity to help schools and children-related charities. In total, Bob\u2019s and its Foundation donate more than $2.75 million to charities through these programs each year. For more information on Bob\u2019s charitable programs, visit\u202f<a href=\"https:\/\/bobscares.org\/\">Bob\u2019s Cares<\/a>, and follow Bob\u2019s on Twitter @MyBobs, on\u202f<a href=\"https:\/\/www.facebook.com\/MyBobs\">Facebook<\/a>, and\u202f<a href=\"https:\/\/www.instagram.com\/mybobs\">Instagram<\/a>.\u202f\u202f\u00a0<\/p><p align=\"center\">###<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>MANCHESTER, Connecticut \u2013 May 2, 2024 \u2013\u00a0Bob\u2019s Discount Furniture, one of the fastest growing omni-channel furniture retailers in the country, has been recognized by USA Today as a Customer Service Champion under the InStore: Household and General Retail industry category. Bob\u2019s was included on the national list of companies who excel in delivering the best [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":7289,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,177],"tags":[307,14,100,348,349,350],"class_list":["post-7252","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-newsroom","tag-awards","tag-bobs-discount-furniture","tag-customer-service","tag-customerservice","tag-recognition","tag-usa-today"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bob&#039;s Discount Furniture Recognized by USA Today as a Customer Service Champion - Bob&#039;s Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mybobs.com\/blog\/bobs-discount-furniture-recognized-by-usa-today-as-a-customer-service-champion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bob&#039;s Discount Furniture Recognized by USA Today as a Customer Service Champion - Bob&#039;s Blog\" \/>\n<meta property=\"og:description\" content=\"MANCHESTER, Connecticut \u2013 May 2, 2024 \u2013\u00a0Bob\u2019s Discount Furniture, one of the fastest growing omni-channel furniture retailers in the country, has been recognized by USA Today as a Customer Service Champion under the InStore: Household and General Retail industry category. 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