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Bob's Shipping & Delivery Information

Bob's Discount Furniture Delivery and Shipping Information

SHIPPING
In stock items usually ship within 10 days via Bob's Delivery Service. Select Mattresses, Rugs, Lamps, Bed Pillows, Bed and Pillow Protectors and Kids Chairs ship via FedEx through my Bob's Value Express program when purchased alone or in combination with each other. If purchased along with other furniture, Bob's Value Express items will ship via Bob's Delivery Service. Some Value Express items, like Bar Stools, feature Factory Direct Shipping. These items always ship via FedEx and are not available for Pick-Up. Look for the "Factory Direct Shipping" notation on these products. All Bob's Value Express/Factory Direct items shipped via FedEx typically ship within 2-3 business days. Mattresses shipped via FedEx require special set up. Click here for details. A Bob's representative will call within 24 hours of placing an order to schedule Bob's Delivery Service, arrange a Pick-Up date or provide FedEx delivery information.

Bob's Gift Cards ship FREE via USPS Ground Shipping! In a rush? FedEx 2 Day Shipping is also available for only $9.50.

*PLEASE NOTE: Mattresses shipped via FedEx under Bob's Value Express program do NOT qualify for removal of old mattress and foundation

DELIVERY SERVICE AREA
Enter your zip code below to see if we deliver to your area, and a list of closest stores:

**Due to limited quantities, most Outlet merchandise must be delivered within 2 weeks, pending available delivery dates. Some Outlet items may require transfer within distribution centers requiring up to 3 – 4 weeks for availability.

BOB'S DELIVERY SERVICE
Bob wants you to know we charge for delivery, but you get more than your money's worth! Quality delivery service that exceeds expectations is not as easy as taking a can of beans off the shelf! It's a big deal! We don't just drop furniture off at your doorstep! We pride ourselves in providing the best possible delivery experience, at the lowest cost to you!! So here's the skinny...

Convenience: We know your time is precious!
• You get a prescheduled delivery date and a reminder call 2 days prior with an estimated 3 hour delivery window!
• You get access to a state of the art online Delivery Tracker for tracking the arrival of your shipment on delivery day

Peace of Mind: Your home is your haven and we respect that!
• You get a uniformed delivery team, specially trained to deliver for Bob's Discount Furniture.

Full Five Star Service: Let Bob's Authorized Delivery Service experts do the work instead of you!
• They unpack, set up and assemble your new furniture!
• They remove all trash and packing materials!
• They even remove your old mattress and foundation with delivery of any new mattress (as long as it is safe and sanitary)!

Here's the Kicker: We recognize it's not a perfect world!
• You get to call Customer Care before the Delivery Team departs, so you can sign off on your delivery!
• While our goal is to serve you beyond your expectations, if there is a problem with your delivery, you can report it before the Delivery Team leaves.
• If you'd prefer to Pick Up your purchase, no worries! We have Pick Up Locations in CT, DE, MD, NH, NJ and IL for your convenience!

Concerning Outlet Merchandise:
• Due to limited quantities, Outlet items must be delivered within 2 weeks, pending available delivery dates.

Still Have Questions?
• Check out my Delivery FAQ  for more information!

The Bob's Way is to make you happy! It's just good business!