No one can deliver furniture for "free." A furniture store has two options: add the cost of the delivery into the price of the merchandise or, do what I do, charge a fair and reasonable delivery fee.

I have negotiated a wholesale delivery rate which is lower than a professional moving company. You can establish a delivery date at the time of your purchase or the delivery coordinator will call you when your merchandise arrives in our warehouse. You must accept delivery within two weeks of notification that your merchandise is available.

Your delivery is routed by a state of the art computer system which allows for an efficient delivery and also establishes a 3-hour window within which your order will be delivered. You will contacted by an automated system prior to your date of delivery. When you agree on a delivery day, please understand this is an all day delivery service. There can be events, impossible to predict, that may delay the drivers beyond the window time. It is best to have someone at home all day to receive the merchandise.

Cash on Delivery Payments (CODs): Bob's does not allow CODs. All balances must be paid in full three days prior to delivery.

Note: A person 18 Years old or over must be present to accept delivery. Once your delivery day has been confirmed by the delivery day has been confirmed by the delivery office (about 3 days), it may not be possible to change your delivery date.

Please be sure your area is clear and ready to receive your new furniture. The delivery crew cannot move your old furniture or take your old furniture away. Because some homes have narrow doors and halls and low ceilings, it is possible the delivery crew cannot bring your new furniture into your home without risk of damage. The final decision to attempt delivery will be made by the delivery crew.