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Contact Us

Your satisfaction with your furniture is very important to us. If you have any questions about the furniture you have on order or the furniture in your home, we are here to help.  Many of our customers have found their questions are answered by reviewing our FAQ’s (frequently asked questions) on the following pages:

Customer Care
Delivery FAQ   
Bob's In Home Service
Bob's Product Guarantee & the Goof Proof Plus Plan
Cancellations / Refunds

Email Us:
If after reviewing the FAQ’s you still have a question or a request, please feel free to email us here: Ask Bob . Our Customer Care team will respond to your inquiry within 24 to 48 hours.

Call Us:
Our professional Bob’s Customer Care team is available to assist you in any way at 860-474-1000 or 800-569-1284.
Monday through Saturday 6:30AM to 8:00PM and Sunday 10:30am to 7:00pm.

Visit Our Stores:
Go to our Locations page for a store near you.

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